Privacy policy
At Love & Fleur, your privacy is very important to us and we are committed to safeguarding the personal imformation you share with us when shopping or interacting with our services.
We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website or services:
information we collect
- Personal Information: Name, email address, phone number, billing and delivery address, and payment details when you place an order.
- Non-Personal Information: Data such as browser type, device, and website usage to help us improve our services.
How we use your information
- To process and deliver your orders.
- To communicate order updates and customer service responses.
- To improve our website, services, and customer experience.
- To send promotional offers or newsletters (only if you've opted in).
how we protect your data
- We use secure encryption and trusted payment gateways to keep your financial information safe.
- Access to personal data is limited to authorized personnel only.
- We regularly update our security practices to protect against unauthorized access.
Sharing of information
- We do not sell or trade your personal data.
- Information may be shared only with trusted third-party partners (such as couriers or payment processors) to fulfill your order.
- We may disclose information if required by law or to protect our legal rights.
cookies
- Our website uses cookies to improve functionality, enhance your browsing experience, and analyze traffic.
- You can choose to disable cookies in your browser settings, though this may affect site performance.
your rights
- You can request access to the personal data we hold about you.
- You have the right to request corrections, updates, or deletion of your information.
- You can opt out of marketing emails at any time by clicking "unsubscribe" in our communications.
Changes to this policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.